Agentic AI describes AI systems that don't just answer a question but take a goal, plan a sequence of steps, call tools and APIs, and act with a degree of autonomy — checking their own work and adjusting as they go. It's the shift from a chatbot that drafts a reply to a system that reads an inbox, decides what needs doing, drafts the response, schedules the follow-up and logs the outcome. Multi-agent systems take this further, coordinating several specialised agents against a shared objective.
Cloudpilar Academy runs live online agentic AI training worldwide, with cohorts timed for UK and West Africa evenings and weekends. Start with a one-day, no-code introduction to agents and automation, then go deeper in the full AI Automation & Agentic Business Systems programme — building agents with real tool access, running them safely, and connecting them to the systems that matter — all taught by Muyiwa Ogunlade, a Microsoft Certified Trainer who also holds Microsoft's Azure Solutions Architect Expert, Cybersecurity Architect Expert, Azure Administrator Associate and Cloud and AI Security Engineer Associate certifications.
Neither course assumes you've built an agent before. Getting Started with AI Agents & Automation (CPP-02) needs no coding background at all. AI Automation & Agentic Business Systems (ABS-01) goes deeper — tools, memory, multi-agent orchestration, Model Context Protocol (MCP) and running agents safely in production — and is built for people comfortable picking up new tools, not only existing developers.